Restoring Microsoft Exchange Server 2003 PT 1

Before you restore the Microsoft Exchange data, you must dismount all Mailbox Stores.

To dismount all Mailbox Stores:

1. Open the Microsoft Exchange System Manager and navigate to the Servers folder.
2. Expand each storage group.
3. For each mailbox store, right-click the mailbox store, then click Dismount Store.

Once each mailbox store has been successfully dismounted, you are ready to perform the restore.

1. Right-click the MozyPro icon in the system tray, then click Status.
   The Status window appears.
2. Click Restore Files.
   The MozyPro Configuration window appears.
3. Click VSS Restore.
4. Select the VSS: MS Exchange Server backup set.
   Warning: Selecting the Authoritative Restore forces the restored directory database to be replicated to other servers on the domain after the backups have been restored.
5. Select the method used to access the backup set:
   a. Download files from MozyPro Remote Backup Server
   b. Use previously downloaded web restore or files copied from DVD restore
6. If you select to use a previously downloaded restore, browse to the location where either the files or the DVD is stored.
7. Click Next. The VSS downloading window appears.
8. Once the data has been downloaded, the VSS writer automatically copies the files to the correct locations.

Once the restore has been completed, all mailbox stores need to be mounted.

To mount the mailbox stores:

1. Open the Microsoft Exchange System Manager and navigate to the Servers folder.
2. Expand each storage group.
3. For each mailbox store, right-click the mailbox store, then click Mount Store.
   Important: If configuring MozyPro to back up a Microsoft Exchange Server residing on the same hardware as the domain controller, it is important to select the corresponding check boxes for VSS Active Directory and Windows File Replication Service (SYSVOL) backup sets from the configuration module.

See http://support.microsoft.com/kb/216243/ and http://support.microsoft.com/kb/241594 for more information.

Restoring Microsoft Exchange Server 2003 PT 2

Before restoring data to Active Directory and SYSVOL, you must restart the server in Directory Service Restore mode.

To restart the server in Directory Service Restore mode:

1. Reboot the server.
2. During the reboot process press and hold the F8 key on the keyboard.
3. When the Windows Advanced Options menu displays, select Directory Services Restore Mode, then press Enter.
4. When the Authentication window appears, log in as the local administrator.

Once you have restarted the server in Directory Services Repair mode, you are ready to begin the restoration process.

1. Click Start > All Programs > MozyPro > MozyPro Status.
2. Click Restore Files.
   The MozyPro Configuration window appears.
3. Click VSS Restore.
4. Select VSS Active Directory and SYSVOL.
   Warning:Selecting the Authoritative Restore forces the restored directory database to be replicated to other servers on the domain after the backups have been restored.
5. Select the method used to access the backup sets
1. Download files from the MozyPro Remote Backup Server
2. Use previously downloaded Web restore or files copied from DVD restore
6. If you select to use a previously downloaded restore, browse to the location where either the files or the DVD is stored.
7. Click Next.
   The VSS downloading window appears.
8. Once the data has been downloaded, the VSS writer automatically copies the files to the correct locations.
   After successfully restoring Active Directory and SYSVOL, restart Windows Server in normal mode, then log in as the domain controller Admin.

Restoring Microsoft Exchange Server 2003 PT3

To restore the Microsoft SQL Server data:

1. Click Start > Run, type Service.msc, then click OK.
2. Right-click the SQL Server service, then click Stop.
   Note: Do not stop the SQL Server VSS writer process.
3. Right-click the MozyPro icon in the system tray, then click Status.
4. Click Restore Files.
   The MozyPro Configuration window appears.
5. Click VSS Restore.
6. Select the VSS: MS SQL Server backup sets that need to be restored.
7. Select the method used to access the backup set:
• Download files from MozyPro Remote Backup Server
• Use previously downloaded a Web restore or files copied from DVD restore
8. If you select to use a previously downloaded restore, browse to the location where either the files or the DVD is stored.
9. Click Next. The VSS downloading window appears.
10. Once the data has been downloaded, the VSS writer automatically copies the files to the correct locations.
11. Click Start > Run, type Service.msc, then click OK.
12. Right-click the SQL Server service, then click Start.

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