I have talked to and helped hundreds of customers wrestle with this question.  Paperless, or less paper?  Over the next few days and weeks, we'll discuss the important factors that must be considered when deciding how to approach your records management problems.  We can't just  spend money willy nilly and force users to adopt systems they don't understand or trust.  We have to spend records management dollars wisely.  We have to roll out programs that users trust and use reliably.  

Feel free to send in the questions you face in records management.  Whether it's about EDM, scanning, hardcopy archiving, taxonomies or file folders, we'll be discussing it here, on the datastorageinc.com blog.